Privacy Policy for
qq444 Players

When you register, deposit, bet, or otherwise interact with the qq444 platform, we collect a range of personal and technical information. The categories of information we collect are set out below, together with the context in which each type of data is gathered.

1.1 Registration and Account Information

When you create a qq444 account, we collect the information you provide directly, including:

• Full legal name as it appears on your government-issued identification.
• Date of birth, used to verify that you meet the 18+ age requirement.
• Email address, used as your primary account identifier and communication channel.
• Username and hashed password (we store a cryptographic hash of your password, never the plaintext value).
• Mobile phone number, used for account security notifications and support communications.
• Residential address within Bangladesh (city, district, and postal code).

1.2 Identity Verification (KYC) Documents

To comply with anti-money laundering (AML) obligations and to process withdrawals, qq444 may request and retain copies of the following documents:

• Bangladesh National Identity Card (NID) — front and back.
• Valid passport (biographical data page).
• Birth certificate issued by a competent Bangladeshi authority.
• Proof of address (utility bill, bank statement, or similar, dated within 90 days).
• Proof of payment method ownership (screenshot or statement confirming the bKash/Nagad/bank account is registered in your name).

KYC documents are stored in an encrypted document vault. Access is restricted to authorised compliance staff only.

1.3 Financial Transaction Data

Every deposit and withdrawal processed through qq444 generates a transaction record that we retain. This record includes:

• Transaction type (deposit or withdrawal), amount in BDT, and timestamp.
• Payment method used (e.g., bKash, Nagad, Rocket, Upay, DBBL, City Bank, BRAC Bank).
• Transaction reference number provided by the payment provider.
• Account balance before and after the transaction.

We do not store your mobile wallet PIN, online banking password, or full card number. Payment authentication is handled entirely by the respective payment provider on their own secure infrastructure.

1.4 Gaming and Betting Activity Data

qq444 maintains a complete record of your platform activity, including:

• All bets placed — sport, market, selection, stake, odds, and settlement outcome.
• Casino game sessions — game title, provider, session duration, stakes, and results.
• Bonus offers claimed, wagering progress, and bonus settlement outcomes.
• Responsible gaming tool settings — deposit limits, loss limits, session limits, and self-exclusion history.

1.5 Technical and Device Data

When you access qq444.ws, our servers and analytics systems automatically collect:

• IP address and approximate geographic location (city and country level).
• Device type (mobile, tablet, desktop), operating system, and browser version.
• Pages visited, session duration, click paths, and features interacted with.
• Referring URL (the page you visited immediately before arriving at qq444.ws).

qq444 does not sell, rent, or trade your personal information to any third party. We share data only in the limited circumstances described below, and only to the extent necessary for the specified purpose.

Payment Processors

When you make a deposit or withdrawal, qq444 shares the minimum necessary transaction data with your chosen payment provider — bKash, Nagad, Rocket, Upay, DBBL, City Bank, BRAC Bank, Islami Bank, or Sonali Bank. Each of these providers processes your payment data under their own privacy policy and security standards. qq444 holds data processing agreements with all payment partners requiring them to handle your data securely and not to use it for any purpose beyond completing your transaction.

Game Software Providers

Casino games on the qq444 platform are delivered by third-party software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers receive anonymised session data — such as game round identifiers and bet outcomes — necessary to deliver the game experience. They do not receive your name, email address, payment information, or any other personally identifiable data.

Fraud Prevention and AML Partners

qq444 uses specialised third-party fraud detection and anti-money laundering (AML) screening services to protect the integrity of the platform and comply with applicable regulations. These services may process your IP address, device fingerprint, and transaction patterns. All such partners are bound by strict data processing agreements and are prohibited from using your data for any purpose beyond the specific fraud-prevention service they provide to qq444.

Legal and Regulatory Disclosure

qq444 may be required by law, court order, or regulatory authority to disclose personal data relating to a specific player account. In such cases, qq444 will comply with valid legal obligations. Where permitted by law, qq444 will notify the affected player of any such disclosure request before responding to it.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of qq444's business or assets, player account data may be transferred to the acquiring or successor entity as part of that transaction. Players will be notified of any such transfer and the successor entity will be bound by the terms of this Privacy Policy with respect to previously collected data.

qq444 implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures are reviewed and updated regularly to reflect current best practices in online security.

Technical Security Measures

• SSL/TLS Encryption: All data in transit between your device and qq444.ws is encrypted using industry-standard TLS protocols. Attempting to access qq444.ws over an unencrypted HTTP connection is automatically redirected to HTTPS.
• Password Hashing: Account passwords are never stored in plaintext. They are processed using a one-way cryptographic hashing algorithm with a unique salt per account before storage.
• Encrypted Data at Rest: Sensitive personal data — including KYC documents, payment records, and identity information — is stored in encrypted form on servers with restricted access controls.
• Intrusion Detection: qq444's infrastructure is monitored continuously for suspicious access patterns, unusual traffic volumes, and potential security intrusions. Automated alerts are sent to the security team for immediate review.
• Access Controls: Internal access to player data is governed by a strict role-based access control (RBAC) system. Staff members can only access the specific categories of player data necessary for their role. All internal data access is logged and audited.

Data Storage Location

qq444 stores player data on secure servers. All data processing and storage arrangements are subject to data processor agreements that require the same level of data protection as described in this Privacy Policy.

Security Breach Notification

In the event of a personal data breach that poses a significant risk to affected players, qq444 will notify all impacted players via their registered email address without undue delay after becoming aware of the breach. The notification will describe the nature of the breach, the categories of data affected, the likely consequences, and the steps qq444 is taking to address it.

qq444 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The table below summarises the key retention periods applied to the main categories of personal data qq444 holds.

When a retention period expires, qq444 will securely delete or permanently anonymise the relevant data. Anonymised data — data from which all identifying information has been irreversibly removed — may be retained indefinitely for statistical and platform improvement purposes.

Account Closure and Data

Closing your qq444 account does not result in the immediate deletion of all associated data. Retention periods as described above continue to apply after account closure. During the post-closure retention period, your data will be stored securely but will not be used for any active purpose beyond legal compliance and dispute resolution.